R K Puma
Writer/Web Consultant     757. 588-9155
Norfolk, Virginia -  USA  ro@rkpuma.com

summary
Proven achiever with more than 20 years of diverse writing experience. Strong technical aptitude: including design, communication proficiency as a published writer/editor with a wide range of multimedia experience. Adept in streamlining: identify potential causes of difficulties and provide timely solutions. Skilled in MS Office, Adobe PageMaker, OCR Software, OmniPage Pro, AIMSS and DynaText. Knowledgeable in SQL, XML, HTML coding (True Code & WYSWYG) and similar languages, editing/maintenance applications: FrontPage, HomeSite, RoboHELP, CBT creation; Flash, Adobe PhotoShop, Corel, Paint Shop, Animation, Optimization, Transparencies, 3D, Adobe PDF Creation, Multimedia Video/Audio Capture and Editing; Browser Compatibility, CGI - Perl, Interactive Forms, Java Applets, FTP Site Management, MPEG, MIDI, WAV, Content/Editing, META Tags/Search Engines, Targets, Navigation. Have held up to an interim SECRET Security Clearance.

Image Map for personal page
 2002 - 2004
Web Designer/Computer Instructor/Guide
Parkdale Private School/Kidzone - Norfolk, VA
Created, develop and maintain www.parkdale.us for this respected organization; provide instruction and guidance for diverse level students in Introductory topics including identifying computer components; caring for the computer; use of the keyboard, mouse and appropriate software; research using software and the Internet; including "Safety Net" Basic computer operation, et al. Intermediate topics include general software introduction (MS Office: Word, PowerPoint, Outlook & FrontPage); graphics/art software (Adobe PhotoShop, PaintShopPro, Flash). Advanced topics include: HTML/Hyper Text Mark-up Language includes basics of programming information and content for the Internet; FTP/File Transfer Protocol; Internet Literacy with more advanced strategies, et al. Provide basic lab configurations and maintenance.

 2001 - 2002
Training Program Developer
Northrop Grumman Newport News - Newport News, VA
Designed instructional strategies for classroom and mock-ups for the world’s largest shipbuilder. Developed Instructor and Trainee study guides; researching aboard the USS Ronald Reagan (CVN 76) during construction; and developed resource materials, visual aids and multimedia depicting techniques; testing and evaluation instruments. Planned and conducted pilot testing/revisions, based on classes conducted at Thomas Nelson Community College, working with subject matter experts and TNCC staff.

2000 - 2001
Senior Technical Writer/CBT Developer
Andrulis Corporation - Norfolk, Virginia
Provided content development: analyzed, designed, detailed and implemented instructional theory to concrete objectives and methods for CBT (Computer Based Training) project. Researched, authored core materials and 70% of modules. Developed instruction for users of a Navy-wide inventory control point for conventional ammunition for Inventory Managers/Staff to access, modify and process data throughout inventory cycle; with tutorials addressing inventory management, ordnance including requirements, assets, production, expenditures, costs, et al. Wrote lessons and interactive self-testing applications, for functional preparation of end user. Collaterally provided imaging, graphics and multimedia, to energize presentations Personally designed navigation methods. Provided the majority of content/QA of contributors (90%). Proposed networking, which was adopted company-wide for such projects. Explored diverse products as part of a comparison study, for future project production purposes. Held interim SECRET Security Clearance.

1999 - 2000
Technical Writer/Editor/QA
CDI Marine Corporation - Portsmouth, VA
Provided publication of electronic media, for military contracts requiring research, tracking, proofing, ensuring accuracy for optimum clarity for military users. Worked directly with Technical Experts to clarify issues/resolve discrepancies for a sizable Carderock project: fourteen PC/Patrol Coastal vessels, requiring eight technical manuals each (for diverse systems: navigation, hull/mechanical; for SIBs/Ship Information Books). Integrated graphics and text (PageMaker) for digital accessibility in CD format. Initiated and implemented update of standards data; with strict adherence to DOD standards. Held CONFIDENTIAL Security Clearance.Delivered project at deadline, despite losing staffers due to personal leave/disability issues. Converted PageMaker files to Adobe Acrobat; collaterally QA’d for supervisor on various projects using such software as ArborText, AIMSS and Dynatext; provided content tagging, editing, ensuring all links operable.

1995 - 1999
Realtor®
Virginia Realty - Norfolk, VA
Sold beachfront property and residential homes, primarily in Norfolk's beautiful Willoughby Spit, a peninsula on the Chesapeake Bay, punctuated by the Hampton Roads Tunnel.

Need a resume?

Hard Knocks U
O D UOld Dominion University
Master of Arts in English, 1985
Creative Writing emphasis;
graduate work availed opportunities for extraordinary mentoring by poet/Vietnam visionary, Bruce Weigl ('A Romance'); acclaimed fiction author, Tony Ardizzone ('Heart of the Order'); Conrad Festa (Charleston University President).

Old Dominion University
Bachelor of Arts in English, 1983
Creative Writing emphasis: work with
poet/writer, Linda Mizejewski (Image & Icon In Culture & Cinema); distinguished linguist, John Broderick; philosopher- author, Lawrence Hatab. Numerous Art Studios included study with: revered photographer, Wally Dryer; art master, Linda McGreevy; serigraph & neon funklord, Ken Daley; et al.

Short Fiction
1980 - Present
IT Contractor, Writer, Editor, Designer, Instructor, Web Consultant
Hampton Roads, VA
Designed, created and launched web sites, most recently for Granby North; for Norfolk landmark, Doumars and Parkdale Schools among many others. Provide expertise in writing and formatting for diverse business needs and a wide range of clients. Instructed on diverse software at SAIC University. Have provided documentation expertise at Hampton University. Other freelance/contract work includes writing, imaging and design for diverse media, literary journals and more widely recognized resources and publications including: Virginian Pilot, Lance Arthur's original Glassdog site, afterdinner.com, moondance.org, Cox Interactive Media/ gohamptonroads, Upper Left Edge, Port Folio Weekly, Coastland Times; writing and design for individual clients and business.

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