
Writer/Web Consultant 757. 588-9155
Norfolk, Virginia - USA ro@rkpuma.com

Proven achiever with more than 20 years of diverse writing experience. Strong technical
aptitude: including design, communication proficiency as a published writer/editor with a
wide range of multimedia experience. Adept in streamlining: identify potential causes of
difficulties and provide timely solutions. Skilled in MS Office, Adobe PageMaker, OCR
Software, OmniPage Pro, AIMSS and DynaText. Knowledgeable in SQL, XML, HTML coding (True
Code & WYSWYG) and similar languages, editing/maintenance applications: FrontPage,
HomeSite, RoboHELP, CBT creation; Flash, Adobe PhotoShop, Corel, Paint Shop, Animation,
Optimization, Transparencies, 3D, Adobe PDF Creation, Multimedia Video/Audio Capture and
Editing; Browser Compatibility, CGI - Perl, Interactive Forms, Java Applets, FTP Site
Management, MPEG, MIDI, WAV, Content/Editing, META Tags/Search Engines, Targets,
Navigation. Have held up to an interim SECRET Security Clearance.

2002 - 2004
Web Designer/Computer Instructor/Guide
Parkdale Private School/Kidzone - Norfolk, VA
Created, develop and maintain www.parkdale.us
for this respected organization; provide instruction and guidance for diverse level
students in Introductory topics including identifying computer components; caring for the
computer; use of the keyboard, mouse and appropriate software; research using software and
the Internet; including "Safety Net" Basic computer operation, et al.
Intermediate topics include general software introduction (MS Office: Word, PowerPoint,
Outlook & FrontPage); graphics/art software (Adobe PhotoShop, PaintShopPro, Flash).
Advanced topics include: HTML/Hyper Text Mark-up Language includes basics of programming
information and content for the Internet; FTP/File Transfer Protocol; Internet Literacy
with more advanced strategies, et al. Provide basic lab configurations and maintenance.
2001 - 2002
Training Program Developer
Northrop Grumman Newport News - Newport News, VA
Designed instructional strategies for classroom and mock-ups for the worlds largest
shipbuilder. Developed Instructor and Trainee study guides; researching aboard the USS Ronald Reagan (CVN 76) during
construction; and developed resource materials, visual aids and multimedia depicting
techniques; testing and evaluation instruments. Planned and conducted pilot
testing/revisions, based on classes conducted at Thomas Nelson Community College, working
with subject matter experts and TNCC staff.
2000 - 2001
Senior Technical Writer/CBT Developer
Andrulis Corporation - Norfolk, Virginia
Provided content development: analyzed, designed, detailed and implemented instructional
theory to concrete objectives and methods for CBT (Computer Based Training) project.
Researched, authored core materials and 70% of modules. Developed instruction for users of
a Navy-wide inventory control point for conventional ammunition for Inventory
Managers/Staff to access, modify and process data throughout inventory cycle; with
tutorials addressing inventory management, ordnance including requirements, assets,
production, expenditures, costs, et al. Wrote lessons and interactive self-testing
applications, for functional preparation of end user. Collaterally provided imaging,
graphics and multimedia, to energize presentations Personally designed navigation methods.
Provided the majority of content/QA of contributors (90%). Proposed networking, which was
adopted company-wide for such projects. Explored diverse products as part of a comparison
study, for future project production purposes. Held interim SECRET Security Clearance.
1999 - 2000
Technical Writer/Editor/QA
CDI Marine Corporation - Portsmouth, VA
Provided publication of electronic media, for military contracts requiring research,
tracking, proofing, ensuring accuracy for optimum clarity for military users. Worked
directly with Technical Experts to clarify issues/resolve discrepancies for a sizable
Carderock project: fourteen PC/Patrol Coastal vessels, requiring eight technical manuals
each (for diverse systems: navigation, hull/mechanical; for SIBs/Ship Information Books).
Integrated graphics and text (PageMaker) for digital accessibility in CD format. Initiated
and implemented update of standards data; with strict adherence to DOD standards. Held
CONFIDENTIAL Security Clearance.Delivered project at deadline, despite losing staffers due
to personal leave/disability issues. Converted PageMaker files to Adobe Acrobat;
collaterally QAd for supervisor on various projects using such software as
ArborText, AIMSS and Dynatext; provided content tagging, editing, ensuring all links
operable.
1995 - 1999
Realtor®
Virginia Realty - Norfolk, VA
Sold beachfront property and residential homes, primarily in Norfolk's beautiful
Willoughby Spit, a peninsula on the Chesapeake Bay, punctuated by the Hampton Roads
Tunnel.
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Old Dominion University
Master of Arts in English, 1985
Creative Writing emphasis;
graduate work availed opportunities for extraordinary mentoring by poet/Vietnam visionary,
Bruce Weigl ('A
Romance'); acclaimed fiction author, Tony
Ardizzone ('Heart of the Order'); Conrad Festa
(Charleston University President).
Old Dominion University
Bachelor of Arts in English, 1983
Creative Writing emphasis: work with
poet/writer, Linda
Mizejewski (Image & Icon In Culture & Cinema); distinguished
linguist, John
Broderick; philosopher- author, Lawrence Hatab.
Numerous Art Studios included study with: revered photographer, Wally Dryer; art master, Linda McGreevy;
serigraph & neon funklord, Ken
Daley; et al.

1980 - Present
IT Contractor, Writer, Editor, Designer, Instructor, Web Consultant
Hampton Roads, VA
Designed, created and launched web sites, most recently for Granby North; for Norfolk landmark, Doumars and Parkdale Schools among many others.
Provide expertise in writing and formatting for diverse business needs and a wide range of
clients. Instructed on diverse software at SAIC
University. Have provided documentation expertise at Hampton University. Other
freelance/contract work includes writing, imaging and design for diverse media, literary
journals and more widely recognized resources and publications including: Virginian Pilot, Lance Arthur's
original Glassdog site, afterdinner.com, moondance.org, Cox Interactive
Media/ gohamptonroads, Upper Left
Edge, Port Folio Weekly, Coastland Times;
writing and design for individual clients and business.

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