
Writer/Web Consultant 757. 588-9155
Norfolk, Virginia - USA ro@rkpuma.com

Proven achiever with more than 20 years of diverse writing experience. Strong technical
aptitude: including design, communication proficiency as a published writer/editor with a
wide range of multimedia experience. Adept in streamlining: identify potential causes of
difficulties and provide timely solutions. Skilled in MS Office, Adobe PageMaker, OCR
Software, OmniPage Pro, AIMSS and DynaText. Knowledgeable in SQL, XML, HTML coding (True
Code & WYSWYG) and similar languages, editing/maintenance applications: FrontPage,
HomeSite, RoboHELP, CBT creation; Flash, Adobe PhotoShop, Corel, Paint Shop, Animation,
Optimization, Transparencies, 3D, Adobe PDF Creation, Multimedia Video/Audio Capture and
Editing; Browser Compatibility, CGI - Perl, Interactive Forms, Java Applets, FTP Site
Management, MPEG, MIDI, WAV, Content/Editing, META Tags/Search Engines, Targets,
Navigation. Have held up to an interim SECRET Security Clearance.

2002 - 2004
Web Designer/Computer Instructor/Guide
Parkdale Private School - Norfolk, VA
Created, develop and maintain www.parkdale.us
for this respected organization; provide instruction and guidance for diverse level
students in Introductory topics including identifying computer components; caring for the
computer; use of the keyboard, mouse and appropriate software; research using software and
the Internet; including "Safety Net" Basic computer operation, et al.
Intermediate topics include general software introduction (MS Office: Word, PowerPoint,
Outlook & FrontPage); graphics/art software (Adobe PhotoShop, PaintShopPro, Flash).
Advanced topics include: HTML/Hyper Text Mark-up Language includes basics of programming
information and content for the Internet; FTP/File Transfer Protocol; Internet Literacy
with more advanced strategies, et al. Provide basic lab configurations and maintenance.
2001 - 2002
Training Program Developer
Northrop Grumman Newport News - Newport News, VA
Designed instructional strategies for classroom and mock-ups for the worlds largest
shipbuilder. Developed Instructor and Trainee study guides; researching aboard the USS Ronald Reagan (CVN 76) during
construction; and developed resource materials, visual aids and multimedia depicting
techniques; testing and evaluation instruments. Planned and conducted pilot
testing/revisions, based on classes conducted at Thomas Nelson Community College, working
with subject matter experts and TNCC staff.
2000 - 2001
Senior Technical Writer/CBT Developer
Andrulis Corporation - Norfolk, Virginia
Provided content development: analyzed, designed, detailed and implemented instructional
theory to concrete objectives and methods for CBT (Computer Based Training) project.
Researched, authored core materials and 70% of modules. Developed instruction for users of
a Navy-wide inventory control point for conventional ammunition for Inventory
Managers/Staff to access, modify and process data throughout inventory cycle; with
tutorials addressing inventory management, ordnance including requirements, assets,
production, expenditures, costs, et al. Wrote lessons and interactive self-testing
applications, for functional preparation of end user. Collaterally provided imaging,
graphics and multimedia, to energize presentations Personally designed navigation methods.
Provided the majority of content/QA of contributors (90%). Proposed networking, which was
adopted company-wide for such projects. Explored diverse products as part of a comparison
study, for future project production purposes. Held interim SECRET Security Clearance.
1999 - 2000
Technical Writer/Editor/QA
CDI Marine Corporation - Portsmouth, VA
Provided publication of electronic media, for military contracts requiring research,
tracking, proofing, ensuring accuracy for optimum clarity for military users. Worked
directly with Technical Experts to clarify issues/resolve discrepancies for a sizable
Carderock project: fourteen PC/Patrol Coastal vessels, requiring eight technical manuals
each (for diverse systems: navigation, hull/mechanical; for SIBs/Ship Information Books).
Integrated graphics and text (PageMaker) for digital accessibility in CD format. Initiated
and implemented update of standards data; with strict adherence to DOD standards. Held
CONFIDENTIAL Security Clearance.Delivered project at deadline, despite losing staffers due
to personal leave/disability issues. Converted PageMaker files to Adobe Acrobat;
collaterally QAd for supervisor on various projects using such software as
ArborText, AIMSS and Dynatext; provided content tagging, editing, ensuring all links
operable.
1995 - 1999
Realtor®
Virginia Realty - Norfolk, VA
Sold beachfront property and residential homes, primarily in Norfolk's beautiful
Willoughby Spit, a peninsula on the Chesapeake Bay, punctuated by the Hampton Roads
Tunnel.
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Old Dominion University
Master of Arts in English, 1985
Creative Writing emphasis;
graduate work availed opportunities for extraordinary mentoring by poet/Vietnam visionary,
Bruce Weigl ('A
Romance'); acclaimed fiction author, Tony
Ardizzone ('Heart of the Order'); Conrad Festa
(Charleston University President).
Old Dominion University
Bachelor of Arts in English, 1983
Creative Writing emphasis: work with
poet/writer, Linda Mizejewski (Image & Icon In Culture & Cinema);
distinguished linguist, John
P. Broderick; philosopher- author, Lawrence Hatab.
Numerous Art Studios included study with: revered photographer, Wally Dreyer;
art master, Linda
McGreevy; serigraph & neon funklord, Ken Daley; et
al.

1980 - Present
IT Contractor, Writer, Editor, Designer, Instructor, Web Consultant
Hampton Roads, VA
Designed, created and launched web sites, for Norfolk landmark, Doumars, Parkdale Schools and Granby North, among
others. Provide expertise in writing and formatting for diverse business needs and a
wide range of clients. Instructed IT Professionals on diverse software at SAIC University. Have provided documentation
expertise at Hampton University. Other freelance/contract work includes writing, imaging
and design for diverse media, literary journals and more widely recognized resources and
publications including: Virginian
Pilot, Lance Arthur's original Glassdog site, afterdinner.com, moondance.org, Cox Interactive Media/ gohamptonroads, Upper Left Edge, Port Folio Weekly, Coastland Times; writing and design for individual clients and business.

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